European Commission to Test Standardized Cloud Service Level Agreements with SMEs

By Cheryl Kemp The European Commission released a document last week that explains the guidelines for cloud computing service level agreements (SLAs) between customers and providers in the European Union. The 41-page report covers several concepts including the principles behind SLAs, performance, security, data management and data protection. The Digital Agenda for Europe…

Source: European Commission to Test Standardized Cloud Service Level Agreements with SMEs